Use of Website
This site is made available for access by the public subject to the terms below. If you do not accept these terms, you may not access the site and should leave immediately.
Sleepy Sleepwear has made reasonable efforts to ensure that the information contained in this website is accurate at the time of inclusion, however there may be inadvertent and occasional errors for which we apologise. Sleepy Sleepwear makes no representations or warranties about the information provided through this website, including any hypertext links or any other items used either directly or indirectly from Sleepy Sleepwear's website and Sleepy Sleepwear may make changes and corrections at any time, without notice.
Use of this website is permitted on the basis that Sleepy Sleepwear accepts no liability for any loss or damages of whatsoever kind resulting from whatever cause (including Sleepy Sleepwear's negligence) through the use of this website and the material contained or referred to on it. However, nothing in these terms shall restrict Sleepy Sleepwear's liability for death or personal injury caused by its negligence or fraud, or for fraudulent misrepresentations.
Sleepy Sleepwear is not responsible for the content of external Internet sites or hyperlinks. Users are advised to use linked sites with caution and in accordance with any terms of use of these sites.
The entire content of the site including its visual design and coding is subject to copyright protection and is owned by or licensed to Sleepy Sleepwear.
Refund Policy:
Sleepy Sleepwear makes every effort to deliver products that are undamaged and in good working order, but unfortunately there are times when products may be damaged during shipping. In these instances we will replace products that were damaged during shipping, as long as proof of purchase (in the form of an invoice), can be shown. Any costs incurred in the delivery of products that are sent as replacements for damaged goods, will be incurred by the receiver of the goods, and not Sleepy Sleepwear.
Once an order has been placed through the site, confirmed by Sleepy Sleepwear and sent, the receiver will not be able to return the goods ordered, unless they are damaged in transit. The onus is on the person ordering to make sure that the products ordered, and their quantities are indeed correct.
Delivery Policy:
Delivery given free of charge.
We offer free next day Door to Door delivery (within South Africa)
, if ordered before midday during the week. If items are ordered on the weekends, orders will be sent out the first day of the following week, and should arrive the following day.
Sleepy Sleepwear Privacy Policy
Statement of intent
We are committed to protecting your privacy. This privacy policy applies to all the web pages related to this website.
All the information gathered in the online forms on the website is used to personally identify users that subscribe to this service. The information will not be used for anything other that which is stated in the Terms & Conditions of use for this service. None of the information will be sold or made available to anyone.
The Site may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our site. This information is used to help improve the Site, analyze trends, and administer the Site.
We may need to change this policy from time to time in order to address new issues and reflect changes on our site. We will post those changes here so that you will always know what information we gather, how we might use that information, and whether we will disclose that information to anyone. Please refer back to this policy regularly. If you have any questions or concerns about our privacy policy, please send us an E-mail.
By using this website, you signify your acceptance of our Privacy Policy. If you do not agree to this policy, please do not use our site. Your continued use of the website following the posting of changes to these terms will mean that you accept those changes.
Use and storage of your personal information
Any information you provide to Sleepy Sleepwear through the website will only be used by Sleepy Sleepwear. It will never be supplied to anyone outside the Sleepy Sleepwear without first obtaining your consent, unless we are obliged or permitted by law to disclose it.
We will not contact you for promotional purposes, such as notifying you of improvements to the service or new services on Sleepy Sleepwear unless you specifically agree to be contacted for such purposes at the time you submit your information on the site, or at a later time if you sign up specifically to receive such promotional information.
Payment Options and Pricing
All transactions will be processed in South African Rands (ZAR).
Sleepy Sleepwear endeavours to offer you competitive prices on current products; you're total order price will include the price of the purchase plus any applicable sales tax and shipping charges (on the day of shipping).
Sleepy Sleepwear reserves the right to change pricing at any time without prior notice.
Should Sleepy Sleepwear reduce it’s price on any shipped products within 10 working days of shipment, you may contact us and request a refund of the difference between the price you were charged and the reduced selling price. To receive the refund you must contact us within 14 days of shipment.
Credit Card
We accept MasterCard and Visa credit cards. If you do not have a credit card please utilise one of the other payment options, or simply log off and return to the site at a later time to complete your order. All of your order details will be saved online under in the Your Account section available for use whenever you’re ready! Sorry for the inconvenience.
EFT (Electronic Fund Transfer)
One of the most widely used ways of sending money online. Once you have added enough items to your shopping cart, proceed to “Checkout” and follow the order processing instructions. Select the option to pay via EFT. You will then have to load Sleepy Sleepwear as a beneficiary on your internet banking and use the unique order number in the reference line for your payment. This should ensure speedy processing and delivery of your selected products.
Direct Deposit
You may pay for your products through a direct deposit. It’s exactly the same as doing an EFT payment, except you’ll have to go into your bank and physically make your direct deposit there. Please fax through your deposit slip to us on (031) 309 3929 to ensure your payment is confirmed and order shipped as quickly as possible.
For more information about how to order, special order requirements and other payment options, please contact our Support Team on Fax (031) 309 3929 or email info@sleepysleepwear.co.za.
Our Banking Details
Bank : ABSA
Branch No. : 331926
Account Name :H.S. CLOTHING CC
Account No. : 405 374 0394
Security Policy
- Virtual Card Services process all credit card transactions. All credit card transactions are 128 bit Secure Socket Layers (SSL) encrypted. The company registration documents and the site's registered domain name are checked and verified by Thawte, ensuring the cardholder and merchant that nobody can impersonate VCS to obtain confidential information.
- Virtual Card Services is committed to providing secure online services. All encryption complies with international standards. Encryption is used to protect the transmission of personal information when completing online transactions. Virtual Card Services Internet servers are protected by firewalls and intrusion detection systems.
- The Merchant does not have access to credit details.
- Virtual Card Services continually reviews and enhances its security in line with technological changes.
Monitoring
We have the right, but not the obligation, to monitor any activity and content associated with the Website. We may investigate any reported violation of these Conditions or complaints and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the Website).
Law
The Conditions will be exclusively governed by and construed in accordance with the laws of South Africa whose Courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions.
Updating of these Terms and Conditions
We reserve the right to change, modify, add to or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User’s obligation to periodically check these Terms and Conditions at the Website for changes or updates. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.
Consent
I understand that all the designs and trademarks are registered to Sleepy Sleepwear and hereby accept the terms and conditions. I undertake not to copy/duplicate the trademarks and designs directly or indirectly in anyway and understand the legal implications thereof. Should I be found to be in violation of this agreement I understand that I will be held liable for all legal costs incurred by Sleepy Sleepwear for any civil action or any legal action deemed necessary against me.
A copy of the ECT Act is available at http://www.polity.org.za/pol/acts/2002.